Welcome to the Outpost 10F Intelligence and Security Agency (ISA) home page. The ISA department consists of selected officers that work to ensure a safe chat environment by enforcing the Prime Directives. This includes the extermination of any potential threat (both internal and external) and protection of all members of Outpost 10F. This department is not open for applications.

As a member of the ISA, you are required to comply with the ISA protocols. These protocols were written to ensure a uniform approach to any situation in the chat that calls for intervention on the part of a security officer. Failure to comply may result in dismissal from the ISA.

• Do not have an arrogant attitude when consulting or warning violators in OTF chats. The fact that you're a security officer doesn't give you the right to bully or intimidate other officers.

• You may handle all security problems, unless an officer of a higher rank tells you otherwise.

• Communicate with fellow ISA officers via MSN, Gtalk, or some other form of instant messaging; even in the chat if need be. This way everyone has a clear idea of who copies the chat, provides backup, or talks things out with the offenders. It also helps to have someone assist in the spycam if possible.

• Go into a chat to handle a situation, unless certain circumstances prevent it. If you have to remove an offender from the spycam, do so, but also report it. Never sniper anybody out, unless there really are no other alternatives.

• Always use diplomacy and talk to the offender(s) to calm the situation down. If there is a larger group fighting and breaking the rules, attempt to take control of the situation and talk to each individual and hear their story. There are times when talking to an offender and constant warnings fall on deaf ears. Then proper armory usage to warn and /or remove the chatter is necessary.

• Never abuse the level two phaser/blaster. Abuse of this, and more powerful weapons will not be tolerated.

• Ensure that the presumed violator is in fact breaking OTF's Prime Directives. You are not permitted to take action against a chatter just because you don't like him/her or don't agree with something he/she says.

• Issue a friendly warning before using any kind of weapon. Simply remind the person of the rules without threatening them in any way. (General code of conduct A and E)

• If after two verbal warnings the offender still doesn't comply, use the level two phaser/blaster to remove the offender.

• If the violator returns and continues to break the Prime Directives after that, you may use the level two blaster/phaser to remove him/her from the chatroom.

• Should the violator return to the chat after more than two removals and persists in his/her troublesome behavior, then remove them with the Level 3 phaser/blaster (those of you who do not have access to the level three phaser/blaster), contact a more senior officer for assistance and use the level two phaser/blaster again.

• You are required to report every instance where you are forced to use the level two phaser/blaster (or higher) to your Senior Manager. This is accomplished by filling out and submitting the report form that is generated after your shot has been completed. He/she will keep a record of all such instances. This will include the violator's handle, IP, time and date, as well as the name of the Agent who fired the weapon.

  If you believe the shot may be questionable but still justified, remember to make a copy of the chatboard. This is because sometimes the person being shot will complain about the way the situation was handled. Saving the chatboard will ensure that we have a copy of the incident.